Your privacy is our priority. This document explains transparently how royel77 collects, uses, stores and protects your personal information throughout your use of our platform.
Six core privacy protection pillars we implement to safeguard the personal information of every Royel77 member.
Every communication between your device and royel77 servers is protected with industry-standard 256-bit SSL encryption — the same technology used by major banking institutions.
Your personal and financial data is stored in a tightly controlled server environment with multi-layer access controls and 24/7 security monitoring.
Royel77 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your consent.
You have the full right to access, correct, download and request deletion of your personal data on the Royel77 platform at any time.
Royel77's privacy policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international data protection standards.
You can choose the types of marketing communications you receive from Royel77 and withdraw consent at any time through your account settings.
By using the Royel77 platform, you agree to the collection and use of your information as described in this Privacy Policy. Please read this document carefully and contact us if any section is unclear.
Royel77 ("we", "Platform") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy describes our practices regarding the collection, use, disclosure and protection of your personal information when you use the royel77 platform through any device or channel.
This Policy applies to all users of the Royel77 platform, including website visitors, registered members and former members. It covers all information we collect through our website, app, customer service interactions and other relevant communication channels.
We value the trust you place in us by sharing your personal information. We take that trust seriously and are committed to managing that information responsibly, transparently and in accordance with the laws in force in Malaysia.
This Privacy Policy is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act (PDPA) 2010. Royel77 is the data controller responsible for processing your personal information.
Royel77 collects your personal information through several means — data you provide directly during registration or platform use, and data collected automatically through certain technologies.
| Data Categories | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth | Identity verification (KYC), fraud prevention |
| Contact Data | Email address, mobile phone number | Account communications, transaction notifications |
| Financial Data | Bank account information, e-wallet, transaction history | Payment processing, deposit/withdrawal verification |
| KYC Documents | ID card image, verification selfie | KYC compliance and money laundering prevention |
| Gaming Data | Betting history, favorite games, session statistics | Service improvements, responsible gaming |
Royel77 uses your personal data only for lawful purposes directly related to the provision of our platform services. We do not process your data beyond what is required for the following purposes:
Royel77 does not use your personal data to make automated decisions that materially affect you without human intervention. All significant decisions relating to your account involve review by our team.
Royel77 does not sell, rent, or trade your personal data to third parties. However, we may share your data in certain limited and lawful situations:
We work with third-party service providers who help us operate the platform. This includes payment processors, game providers, identity verification services and technical infrastructure. All these providers are bound by strict confidentiality agreements and may only use your data for specified purposes.
Royel77 may disclose personal data when required by law, court order, or competent authorities, including in investigations related to fraud or money laundering.
Some of our service providers may operate outside Malaysia. In such cases, we ensure equivalent data protection is established through appropriate contractual agreements before any data transfer takes place.
In all data sharing scenarios, we share only the minimum necessary information. We never share your data with advertisers or marketing companies without your explicit consent.
Protecting your personal data is a responsibility we take very seriously. Royel77 implements comprehensive technical and organisational security measures to prevent unauthorised access, loss, destruction or disclosure of your data.
Access to members' personal data within Royel77's internal systems is restricted to staff who require it to perform their duties only. All staff with access to sensitive data are required to undergo data security training and sign confidentiality agreements.
While we take all reasonable steps to protect your data, no security system can guarantee absolute 100% protection. If you suspect any suspicious activity on your account, please contact our customer support immediately.
Royel77 uses cookies and similar tracking technologies to enhance user experience, analyze platform traffic, and support certain essential functions.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the Royel77 platform.
Royel77 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by applicable law.
In general, our data retention principles are as follows:
When the retention period expires or you submit a valid data deletion request, Royel77 will securely delete or anonymise the data in accordance with established procedures.
As a royel77 member, you have certain rights regarding your personal data. royel77 respects and facilitates the exercise of these rights:
Request a copy of the personal data we hold about you.
Amend inaccurate or incomplete data through your account settings.
Request deletion of your personal data, subject to legal obligations.
Object to the processing of your data for marketing purposes at any time.
Request your data in a structured, machine-readable format.
Request restriction of processing your data in certain situations.
To exercise any of the above rights, contact the royel77 support team via live chat or email. We will process your request within 30 business days.
The royel77 platform is for users aged 18 and above only. We do not knowingly collect or process personal data from individuals under 18 years of age.
If we discover that personal data of an individual under 18 years of age has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question.
If you become aware that a minor has registered or is using the Royel77 platform, please contact us immediately so we can take appropriate action.
Royel77 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or technological developments. When changes are made:
We encourage you to review this page regularly to ensure you stay informed about how we protect your information.
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to help:
For requests related to privacy rights such as access, correction, or deletion of data, please clearly state the type of request and include sufficient identifying information so we can process it accurately and securely.
Royel77 is committed to resolving all privacy complaints fairly, transparently and in a reasonable timeframe. Your satisfaction and trust are our priorities.
Royel77 prioritizes the security and privacy of every member. With industry-grade encryption, PDPA compliance, and 24/7 support, you can play with peace of mind knowing your information is fully protected.